• You may cancel your order, for any reason, and receive a full refund if your order has not been shipped.
• Incorrectly supplied order for a refund or exchange, you must inform us within 7 days of receipt order.
• Return the relevant product as soon as possible in the same condition as supplied, with the original copy of the receipt.
Credit/Debit card Payment:
• Note that your bank or card issuer can take 3-7 additional business days to process the transaction.
Payment Refund Method:
• In case the refund is approved by the Management then the money will be refunded via bank transfer.
• Shipping charges involved which max of AED 150, charges are only for heavy-duty items.
Related request you may contact us on:
Landline: +971-2 6665 988 / WhatsApp: +971 545 8251 58
Email: info@truststore.ae / info@truskitchen.ae